Answers to the questions our customers ask most about container houses, ordering and delivery. If your question is not listed here, contact us directly.
Yes. Send us your site size, layout needs and intended use, and our engineers will prepare a personalised floor plan and configuration for your confirmation before production.
Yes. Third-party loading inspection (such as SGS or BV) is accepted. We will arrange the inspection at our factory before shipment, and the report is provided for your reference.
Delivery time depends on the configuration, quantity and destination. A confirmed schedule is provided with the quotation; for standard units we normally ship within the time agreed at order.
For standard products the MOQ is flexible and small orders are accepted. For fully customized projects, the MOQ and terms are confirmed at order.
No. The units are prefabricated in the factory and delivered as ready modules. On-site work is mainly assembly and connection; installation guidance and drawings are provided with the delivery.
Yes. We provide installation guidance including drawings, video and remote support. On-site supervision can also be arranged for larger projects.
We control quality at every stage from raw material to finished module. Material certificates (MTC) and inspection records are available on request, and factory inspection is welcome before shipment.
Yes. If losses are caused by our reasons, we will compensate according to the terms agreed in the contract. All claims are handled case by case with the contract as the basis.
Still have questions? Contact us and our team will reply within one working day.
